Terms of service

Terms and Conditions

These Terms and Conditions of Use (these “Terms”) constitute a legally binding agreement between you and Hot Print Co., LLC (“Hot Print Co.,” “we,” “us,” or “our”) governing your access to and use of any website operated by Hot Print Co., including without limitation www.hotprintco.com and any related domains, subdomains, order portals, storefronts, applications, or services (collectively, the “Websites”), as well as all products, services, communications, transactions, and interactions with Hot Print Co. (collectively, the “Services”).

By accessing the Websites, submitting an order, uploading artwork, approving a mockup, authorizing payment, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Websites or Services.

 

Eligibility

The Websites and Services are intended for use by individuals who are at least thirteen (13) years of age and who reside in the United States. By using the Websites or Services, you represent and warrant that you meet these requirements.

To place an order, approve artwork, authorize payment, or otherwise enter into a transaction with Hot Print Co., you must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater, and legally capable of entering into binding agreements.

By placing an order, approving an order, or authorizing payment, you represent and warrant that you meet these requirements and that you have the authority to bind yourself and any organization on whose behalf you are acting.

 

Changes to These Terms

We reserve the right to modify these Terms at any time, in our sole discretion. Any modifications are effective immediately upon posting. Your continued use of the Websites or Services following the posting of changes constitutes acceptance of the revised Terms.

 

Prohibited Uses

You may use the Websites and Services only for lawful purposes. Without limiting the foregoing, you agree not to use the Websites or Services:

• For any unlawful, fraudulent, or unauthorized purpose;

• To violate any applicable local, state, federal, or international law or regulation;

• To infringe upon or violate the intellectual property rights of Hot Print Co. or any third party;

• To submit false, misleading, or deceptive information;

• To upload, transmit, or distribute any malicious code, viruses, or harmful software;

• To interfere with, disrupt, or attempt to gain unauthorized access to the Websites, servers, or networks;

• To scrape, crawl, harvest, or collect data from the Websites without express written permission;

• To harass, abuse, threaten, defame, or otherwise violate the rights of others.

We reserve the right, in our sole discretion, to suspend or terminate access to the Websites or Services for any violation of this section.

 

Quotes, Orders, and Pricing

All quotes, estimates, and pricing are non-binding until accepted by Hot Print Co. and are subject to change at any time prior to production.

We reserve the right to correct pricing errors, typographical errors, or inaccuracies, even after an order has been submitted or payment has been authorized. If a pricing error occurs, we may, at our discretion, cancel the order, revise the price, or request additional authorization before proceeding.

 

Third-Party Tools and Links

The Websites or Services may provide access to or integrate with third-party tools, platforms, services, or websites that are not owned or controlled by Hot Print Co.

Such third-party tools and links are provided “as is” and “as available” without warranties of any kind. We do not endorse and are not responsible for the content, functionality, accuracy, or practices of any third party.

Your use of third-party tools or websites is at your own risk and subject to the terms and policies of the applicable third party.

 

Artwork, Mockups, and Order Accuracy

You are solely responsible for the accuracy of all order details, including but not limited to artwork, spelling, grammar, quantities, sizes, colors, garment selections, and specifications.

Mockups are provided solely as a general reference for design placement (for example, front, back, sleeve, or chest). Due to variations among garment brands, styles, materials, production methods, and print techniques, mockups are not exact representations of final size, scale, or placement. Designs are produced according to the dimensions and specifications stated on the mockup or invoice, not visual appearance alone.

Color Accuracy

We have made reasonable efforts to display colors as accurately as possible. However, actual colors may vary due to differences in monitors, screens, devices, lighting conditions, inks, fabrics, and production processes. We do not guarantee color accuracy, and minor variations are inherent in custom printing. Color dissatisfaction does not constitute a defect.

Approval and Authorization

Approval of artwork, mockups, proofs, invoices, or specifications, or payment of an order, constitutes final authorization to proceed with production and confirmation that all details are correct.

We are not responsible for errors, omissions, dissatisfaction, or defects resulting from approved or paid artwork, whether created by you, created by us, modified by us, or created collaboratively. Payment alone constitutes approval, even if formal written approval is not provided.

 

Intellectual Property and Design Ownership

To the fullest extent permitted by law, all artwork, designs, mockups, proofs, files, concepts, and creative work that are submitted to, created by, modified by, or pass through Hot Print Co. in connection with the Websites or Services become the exclusive property of Hot Print Co., regardless of whether such designs are ultimately produced.

You hereby irrevocably assign to Hot Print Co. all right, title, and interest in and to such materials and grant Hot Print Co. a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, display, distribute, market, and otherwise exploit such materials for any purpose, including marketing, promotional use, and future reuse.

You represent and warrant that you own or have the right to submit any materials provided and that such materials do not infringe the rights of any third party.

 

Hot Print Co. Intellectual Property

All content on the Websites, including text, graphics, logos, designs, images, software, and other materials, is owned by or licensed to Hot Print Co. and protected by applicable intellectual property laws. You may not use any Hot Print Co. trademarks, service marks, logos, designs, or creative works without our express written permission.

Payment Authorization and Personal Liability

By placing or approving an order, you represent that you are authorized to do so and to bind any organization or entity on whose behalf the order is placed.

To the fullest extent permitted by law, the individual placing, approving, or paying for an order agrees to be personally liable for payment, including in the event that an organization fails to pay, dissolves, becomes insolvent, or disputes the charge.

 

Cancellations and Changes

Any changes or cancellations requested after approval or payment may result in additional fees, restocking charges, or invoicing up to the full order amount, depending on production status. All cancellation determinations are made at our sole discretion.

Turnaround Times and Delivery

All turnaround times and delivery dates are estimates only and are not guaranteed unless expressly stated in writing on the invoice. Rush services are subject to availability and do not constitute guaranteed delivery.

 

Shipping, Risk of Loss, and Carrier Issues

All orders are shipped via third-party carriers. Risk of loss, damage, delay, theft, or misdelivery transfers to you once the shipment leaves our facility.

We are not responsible for carrier delays, losses, damage, theft, or errors. All claims related to shipping must be pursued directly with the carrier. Once products are distributed or unavailable for inspection, no claims will be considered.

 

Returns, Refunds, and Exchanges

All products are custom-made and final. No returns, refunds, or exchanges are accepted.

Custom apparel is inherently subjective. Dissatisfaction with appearance, fit, color, texture, or design does not constitute a defect. Any determination regarding defects or remedies is made at our sole discretion. Any refunds, if issued, are issued as credit only.

Claim Deadlines and Inspection

You must inspect your order immediately upon receipt.

Any claim relating to defects, shortages, or production errors must be submitted in writing within seventy-two (72) hours of delivery. Failure to submit a claim within this timeframe constitutes a waiver of the claim to the fullest extent permitted by law.

No claims will be considered once products have been distributed, worn, washed, altered, or otherwise made unavailable for inspection.

 

Disclaimer of Warranties

The Websites, Services, and products are provided “as is” and “as available,” without warranties of any kind, express or implied.

 

Limitation of Liability

To the fullest extent permitted by law, Hot Print Co.’s total liability for any claim shall not exceed the amount paid for the applicable order. We shall not be liable for any indirect, incidental, consequential, special, or punitive damages.

 

Indemnification

You agree to indemnify and hold harmless Hot Print Co. from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Websites or Services or submitted materials.

 

Termination

These Terms remain in effect unless terminated by you or by Hot Print Co. You may terminate by ceasing all use of the Websites and Services.

We may suspend or terminate your access to the Websites or Services at any time, with or without notice, if we determine, in our sole discretion, that you have violated these Terms or applicable law.

All obligations incurred prior to termination, including payment obligations, intellectual property provisions, limitations of liability, indemnification, and governing law, shall survive termination.

 

Electronic Communications

By using the Websites or Services, you consent to receive communications from us electronically, including via email, SMS, phone calls, or postings on the Websites.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

 

SMS and Mobile Messaging Terms

By opting in to receive SMS messages, you consent to receive transactional and marketing messages from Hot Print Co. Message frequency may vary. Message and data rates may apply. You may opt out at any time by following message instructions or contacting us.

Governing Law and Venue

These Terms are governed by the laws of the State of Georgia. Any dispute shall be brought exclusively in the state or federal courts located in Cobb County, Georgia, and you consent to jurisdiction and venue therein.

Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.

 

Contact Information

Hot Print Co., LLC

3605 Sandy Plains Road, Suite 240 #245

Marietta, GA 30066

Email: orders@hotprintco.com